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Sooo, you have a car with a built-in navigation system and you decide to register it online. You do so and the Garmin website says you're eligible for a free update. Nice. You click, install a plug-in and then the website asks you to hook up your navigation system to your PC or laptop. Uhhhh..... no thanks, I don't want to pull the system out of the car? (The system doesn't have SD-cards, all updates usually come on DVD) I look for a way to order a DVD, can't find any. Next day: I call the Garmin service desk. In the UK. While waiting I get disconnected and the second time I'm on hold for about 10 minutes. In the end, a service rep finally gets me what I want "We'll send you a DVD, it should arrive in 4 to 6 weeks." Eh, what? A DVD, from the UK to NL, 4 to 6 weeks? Fuggit.

And so yesterday, I gathered my courage, used the special clamps that came with the system and pulled it out of my dashboard far enough so I could reach the mini-USB socket at the back of the system. Hooked it up to my laptop and thanks to the wonders of wireless networks, the Garmin website recognised my system and started to download the update. 3 Gigabites worth of update. Since the download manager program never told me to unhook my laptop from my system I kept everything powered. It took my laptop 2 hours to download the update. In the mean time I cooked dinner and checked on my car and laptop every 10 minutes (even though it was on the very top of our driveway, I still didn't like leaving my laptop in my car and my car powered with the keys in the ignition. I pressed 'launch' as soon as the update was done. And then nothing happened. Well, the laptop was crunching data like whoah, but no update, no progress screen, no nothing. I let the laptop do its thing for 30 more minutes, but then I decided I had enough, killed all running processes, locked the car and took my laptop back inside.

A little miffed, I had another look at that big file now on my laptop. A 3Gb .exe file. jonesybunny came with the idea to put it through WinRAR and lo and behold, it turned out to be a self-extracting exe that just didn't want to selfextract. So I let WinRAR do it for me. And now I have a setup.exe that works and wants me to hook up my laptop to my system again so it can upload the maps (which might take up to two hours).

Now that I know how to get the system out and back in, it should be doable. Maybe tonight. No love for Garmin.

Comments

( 3 comments — Leave a comment )
damanique
Feb. 25th, 2009 09:03 am (UTC)
Wow... talk about making things needlessly complicated. They could just give you a downloadable .iso file for a DVD. c_c;
steelhelix
Feb. 25th, 2009 10:40 am (UTC)
Mine's not built-in, but I'm vastly prefering my TomTom to the Garmins I've used before (especially the Nuvi my parents have).
charreed
Feb. 25th, 2009 08:53 pm (UTC)
I've heard less than good things about the built-in systems rather than the portable ones. And wow, complicated way to get to that USB port. They need to figure out a more friendly user interface!
( 3 comments — Leave a comment )

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